Effective Date: 14th February 2025
At Twingl, we prioritize user satisfaction and transparency. Please read our Return & Refund Policy carefully before making any purchases on our platform.
1. Subscription & Payment Policy
- Twingl offers premium features through subscription plans.
- Payments are processed securely via authorized payment gateways.
- All subscriptions are billed as per the selected plan (monthly, quarterly, or yearly).
2. No Refunds on Digital Services
Since Twingl provides digital services, we do not offer refunds once a subscription is purchased. However, users can:
- Cancel future renewals at any time from their account settings.
- Continue using premium features until the current subscription period ends.
3. Exceptions for Refunds
Refunds may be considered in the following cases:
- Unauthorized transactions or duplicate payments.
- Technical issues preventing access to premium features despite valid payment.
- Any billing errors due to system malfunction.
To request a refund under these conditions, please contact our support team at support@twingl.in within 7 days of payment.
4. Subscription Cancellation
- Users can cancel their subscription anytime from their account settings.
- Once canceled, the premium features will remain active until the end of the billing cycle.
- No partial refunds are provided for unused subscription periods.
5. Contact Us
For any queries regarding payments, refunds, or cancellations, please reach out to us at:
📧 Email: support@twingl.in
📞 Support: +91 6290807678
