Privacy Policy

Effective Date: 14th February 2025

Welcome to Twingl! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website(Twingl). By accessing or using Twingl, you agree to this Privacy Policy.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information:

Name, email address, phone number
Date of birth, gender, and location
Profile information, including photos and bio
Communication and interaction details with other users

1.2 Usage Data:

Device information (IP address, browser type, operating system)
App usage statistics and activity logs
Cookies and tracking technologies for a better user experience

1.3 Payment Information:

If you purchase premium features, we may collect billing details (processed securely via third-party payment providers)

2. How We Use Your Information

We use your data for the following purposes:

To create and manage your profile
To facilitate matches and communication between users
To personalize recommendations and enhance user experience
To improve security, prevent fraud, and verify accounts
To provide customer support and resolve disputes
To comply with legal requirements and enforce policies

3. How We Protect Your Data

We take your privacy seriously and implement security measures, including:

Encryption of sensitive data
Regular security audits
Restricted access to personal data by authorized personnel only
Secure authentication and account verification processes

Despite our efforts, no system is 100% secure. Please protect your login credentials and report any suspicious activity.

4. Sharing Your Information

We do not sell or rent your personal information. We may share data with:

Service providers (for hosting, analytics, and security)
Legal authorities (if required by law or to prevent harm)
Business transfers (if Twingl undergoes a merger, acquisition, or sale)

Your interactions with other users are at your discretion, and we recommend being mindful of the information you share.

5. Your Privacy Controls

You have control over your data:

Profile Visibility: Adjust your settings to manage who sees your profile.
Account Deletion: You can delete your account anytime in the settings.
Communication Preferences: Customize notifications and opt-out of marketing emails.
Access & Update Data: You can review and update your personal information.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve app functionality and user experience
Track usage patterns for analytics
Deliver personalized content and ads

You can manage cookie preferences in your browser settings.

7. Age Restriction

Twingl is strictly for users aged 18 and above. We do not knowingly collect data from minors. If we discover underage usage, we will take immediate action to remove the account.

8. Changes to This Privacy Policy

We may update this policy periodically. If there are significant changes, we will notify you via email or app notifications. Your continued use of Twingl after changes means you accept the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: Email: support@twingl.in

Website: twingl.in